Frequently Asked Questions

Everything you need to know about your glow journey with SOLSKIN.

Are SOLSKIN products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective for all skin types, including sensitive skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Does SOLSKIN test on animals?

Absolutely not. SOLSKIN is proud to be 100% cruelty-free and Leaping Bunny certified. We never test our products or ingredients on animals.

What is your return policy?

We offer a 30-day glow guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.

Are your packaging materials eco-friendly?

Sustainability is core to our mission. Our bottles are made from recyclable glass, and our outer packaging uses FSC-certified paper and soy-based inks.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly to your door.