Returns & Exchanges
At SOLSKIN, we want you to glow with confidence; if you are not entirely satisfied with your purchase, we offer a 30-day return window for most products. Please ensure items are returned in their original packaging to maintain our high standards of hygiene and quality.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the products in their original boxes and secure them in a shipping mailer to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number; your refund will be processed once our lab inspects the return.